Transform emails into actionable insights for better business decisions

The answers are in your email.

Your company’s emails hold the key to better business decisions. We use AI to inspect and analyze every email in your organization, unlocking data and trends on a scale never before possible. Track customer and employee satisfaction, monitor for effective communication, and uncover the insights hidden in your team’s inboxes.

Gauge employee morale

With multiple locations, remote work, and online communication, culture can be tough to measure.

Understand customer sentiment

Do you know if your customers are satisfied? Get the full picture in one place.

Communicate more effectively

Help your team speak with one voice using communication scores and tips for improvement.

Unlock the insights in your email

Start using Intelligent Email in 10 minutes. Try free for two weeks and cancel anytime.

See the data buried in your company’s email

You wouldn’t make a financial decision without understanding your finances. Do the same with your people. Know where to focus and when by tracking customer sentiment and employee morale.

Focus on what’s most important

Emails come from multiple points of contact to multiple service reps. Quickly identify which customers are at risk and how effectively your team is communicating with them.

Email isn’t going away

2.9m

emails are sent every second

45%

of employees report that poor communication reduces their trust in leadership

42%

of workers have anxiety about conveying the right tone of voice

Testimonials

What our customers are saying

Sales

Intelligent Email is awesome! As a sales person responsible for several accounts, I've now got happier customers because I'm able to proactively catch and correct issues before they escalate.

Manager

As a manager of a team that coordinates with over 5,000 subcontractors via email, I am blown away by this tool. Problems that were previously hidden in our teams' inboxes are now called out right on my Intelligent Email home dashboard. What used to take me mountains of time trying to dig through and find "lost" emails with important information is now a simple search.

Owner

I was able to leverage the simple and intuitive product features of Intelligent Email in just one evening to uncover $17,000 in “missing” revenue that would have otherwise gone unrecognized. This platform is a game-changer by not only giving me easy visibility to all my company communications but also allowing me to identify and easily address issues I previously had no idea were going on.

Director

As a director responsible for over 100 team members, Intelligent Email has allowed me to easily and proactively identify, and therefore address, both customer and team issues that would previously simmer and then escalate to our sales teams and senior leadership.

Integrations

Integrate with your existing stack

We work seamlessly with Microsoft Office 365, Google Workspace, mail clients, and backend tools. No costly migrations or infrastructure setup required.

Pricing

Basic

Great for small businesses

$

10

/month
Per active seat
Key features:
Collect and analyze all your company email
Interactive analytics dashboard
Data charting including sender and domain sentiment
Your company sentiment charting and reporting
Group email analysis and live AI chat interaction
Compare all features

Premium

Maximize your business insights

$

20

/month
Per active seat
Everything in Basic plus:
Advanced platform permissions
Create and manage domain and address categories
Outlook and Gmail add-ons (coming soon)
Long-term email retention available
Compare all features

Enterprise

Customize your experience

Contact sales

Everything in Premium plus:
API access to platform data
Data warehouse access to platform data
Compare all features
Basic
Premium
Enterprise
Core features
Collect and analyze all your company email
?
COMING SOON
-
Interactive analytics dashboard
?
COMING SOON
-
Data charting including sender and domain sentiment
?
COMING SOON
-
Your company sentiment charting and reporting
?
COMING SOON
-
Group email analysis and live AI chat interaction
?
COMING SOON
-
Advanced platform permissions
?
COMING SOON
-
Create and manage domain and address categories
?
COMING SOON
-
Outlook and Gmail add-ons
?
COMING SOON
-
Long-term email retention available
?
COMING SOON
-
API Access to platform data
?
COMING SOON
-
Data warehouse access to platform data
?
COMING SOON
-
Pricing (monthly)
Active seat
COMING SOON
Actively imports, scans with AI, and retains (per the plan retention policy) email for the address associated with the seat
-
$10
-
$20
-
Contact sales
Retention seat
COMING SOON
If an active seat is revoked, a retention seat will retain the email data (per the plan retention policy) for the address
-
$5
-
$10
-
Contact sales
Archive license per 10GB per address
COMING SOON
Allows all data for an address to be stored and available indefinitely. Requires a seat or retention license. Charged in 10GB increments per address.
-
-
-
$1
-
Contact sales
Analytics license
COMING SOON
Allows the user to view emails and email analytics for the organization
-
$15
-
$20
-
Contact sales
Admin license
COMING SOON
Allows assigning licenses, configuring permissions, and configuring categories
-
Free
-
Free
-
Contact sales
Additional 1,000 AI scans
COMING SOON
If the company scan quota is exceeded, blocks of 1,000 additional scans will be purchased automatically
-
$8
-
$10
-
Contact sales
Additional features & details
AI scans included per active seat per month
COMING SOON
-
1,000
-
1,500
-
1,500
Supported analytics users
COMING SOON
-
10
-
Unlimited
-
Unlimited
Full email retention period
The platform will retain full copies of all imported emails, up to 10GB per address, for the following time period. If you want to retain more than 10GB of data per address, or you want to retain your email data for longer, you must purchase archive licenses for the applicable addresses.
COMING SOON
-
2 months
-
4 months
-
4 months
Core information retention period
Core information includes all information about the email (e.g., from, to, cc, and bcc addresses, subject, and all AI extracted metadata) excluding the full email content and attachments
COMING SOON
-
4 months
-
1 year
-
1 year
free trial

Turn emails into data you can use

Get set up in minutes. Try the full platform free for two weeks.

Frequently asked questions

Is it legal for me to read my employees’ emails?
Yes. Your employees' internal and external communication on company email is a source of data that is rich in insight and is now analyzable for the first time.
Is my email data used to train an AI model?
No. Never.
Is my email data secure?
Absolutely.  Your data is encrypted and will be never be sold or shared with third-parties.
How does this tool help me understand customer feedback better?
We bring all of the feedback into one place and alert you to customers who might be unhappy. Before, email was a black box. Now you can open the box and have a look inside!
Will Intelligent Email give me ways to improve internal company communication?
Yes, we will help your team improve by providing communication scores and tips for improvement. We aren't telling you how to do your job but a little competition for high score of the week might be fun!
Will I get tips on how to deal with customer complaints via email?
We can help identify which customers might be dissatisfied. But, it is up to you to resolve the complaints.
Can I detect issues in workplace communication with Intelligent Email?
Absolutely! We will flag ineffective communication and give you the roadmap you and your co-workers need to improve.
Is this a best practice for email management in businesses?
It might not be in the text book but we certainly think so. You can manage your email if you don't know what's inside.
Are tips or strategies for effective email communication in business included?
Yes, Intelligent Email is a great tool to help you coach yourself and your team in effective email communication. From grammar to tone analysis to answering questions effectively, we have your back.